.internal-header {
  background: var(--burgundy);
  border-bottom: 1px solid rgba(255,255,255,.12);
  position: relative;
}

.internal-hero {
  background: var(--burgundy);
  color: var(--white);
  overflow: hidden;
  padding: 95px 8vw 110px;
  position: relative;
}

.internal-hero::after {
  background-image:
    linear-gradient(45deg, transparent 44%, currentColor 45%, currentColor 50%, transparent 51%),
    linear-gradient(-45deg, transparent 44%, currentColor 45%, currentColor 50%, transparent 51%);
  background-size: 34px 34px;
  color: var(--gold);
  content: "";
  height: 360px;
  opacity: .09;
  position: absolute;
  right: -80px;
  top: -90px;
  transform: rotate(45deg);
  width: 360px;
}

.internal-hero > * { position: relative; z-index: 1; }
.internal-hero h1 { font-size: clamp(56px, 8vw, 110px); letter-spacing: -.045em; line-height: .95; margin: 0 0 24px; max-width: 850px; }
.internal-hero > p:last-child { color: #d8c9c7; font-size: 16px; line-height: 1.7; margin: 0; max-width: 590px; }

.internal-content { background: var(--cream); padding: 100px 8vw 120px; }
.contact-layout, .jobs-layout { display: grid; gap: 8vw; grid-template-columns: .8fr 1.2fr; margin: auto; max-width: 1400px; }
.internal-aside h2 { font-size: clamp(34px, 4vw, 54px); margin-bottom: 24px; }
.internal-aside > p { color: var(--muted); font-size: 14px; line-height: 1.8; }

.contact-options { border-top: 1px solid rgba(37,29,25,.15); margin-top: 42px; }
.contact-option { border-bottom: 1px solid rgba(37,29,25,.15); display: block; padding: 22px 0; position: relative; }
.contact-option span { color: var(--red); display: block; font-size: 8px; font-weight: 700; letter-spacing: .18em; margin-bottom: 7px; text-transform: uppercase; }
.contact-option strong { font-family: var(--serif); font-size: 21px; }
.contact-option b { color: var(--red); font-size: 18px; position: absolute; right: 0; top: 31px; }
.contact-option:hover strong { color: var(--red); }

.form-panel { background: var(--white); box-shadow: 0 24px 70px rgba(91,31,41,.09); padding: clamp(28px, 5vw, 65px); }
.form-panel h2 { font-size: clamp(32px, 4vw, 50px); margin-bottom: 12px; }
.form-intro { color: var(--muted); font-size: 13px; line-height: 1.7; margin-bottom: 38px; }
.form-grid { display: grid; gap: 24px; grid-template-columns: 1fr 1fr; }
.field { display: flex; flex-direction: column; gap: 9px; }
.field-full { grid-column: 1 / -1; }
.field label { color: var(--burgundy); font-size: 9px; font-weight: 700; letter-spacing: .14em; text-transform: uppercase; }
.field input, .field select, .field textarea {
  background: transparent; border: 0; border-bottom: 1px solid rgba(37,29,25,.25); border-radius: 0; color: var(--ink);
  font: 14px var(--sans); outline: 0; padding: 12px 0; width: 100%;
}
.field textarea { min-height: 105px; resize: vertical; }
.field input:focus, .field select:focus, .field textarea:focus { border-color: var(--red); }
.field:focus-within label { color: var(--red); }
.file-field { border: 1px dashed rgba(91,31,41,.3); padding: 20px; }
.file-field input { border: 0; padding: 0; }
.form-actions { align-items: center; display: flex; gap: 22px; margin-top: 34px; }
.form-note { color: var(--muted); font-size: 10px; line-height: 1.5; margin: 0; }
.form-status { color: var(--burgundy); display: none; font-family: var(--serif); font-size: 17px; margin-top: 24px; }
.form-status.show { display: block; }
.complaint-company { border-bottom: 1px solid rgba(37,29,25,.15); color: var(--muted); font-size: 12px; line-height: 1.7; margin-bottom: 32px; padding-bottom: 24px; }
.complaint-company strong { color: var(--burgundy); display: block; font-family: var(--serif); font-size: 20px; margin-bottom: 4px; }
.complaint-section { border-top: 1px solid rgba(37,29,25,.15); margin-top: 36px; padding-top: 26px; }
.complaint-section h3 { color: var(--burgundy); font-family: var(--serif); font-size: 24px; margin: 0 0 8px; }
.complaint-section > p { color: var(--muted); font-size: 12px; line-height: 1.6; margin-bottom: 24px; }
.check-field { align-items: flex-start; display: flex; gap: 10px; margin-top: 26px; }
.check-field input { accent-color: var(--red); margin: 3px 0 0; }
.check-field label { color: var(--muted); font-size: 11px; line-height: 1.6; }
.check-field a { color: var(--burgundy); text-decoration: underline; }
.complaint-notice { border-left: 2px solid var(--gold); color: var(--muted); font-size: 11px; line-height: 1.7; margin: 30px 0 0; padding-left: 16px; }

.complaints-page { background: var(--white); }
.complaints-page .internal-hero { background: var(--white); color: var(--ink); padding: 58px 8vw 52px; }
.complaints-page .internal-hero::after { display: none; }
.complaints-page .internal-hero h1 { font-size: clamp(40px, 5vw, 62px); letter-spacing: -.03em; margin-bottom: 14px; }
.complaints-page .internal-hero > p:last-child { color: var(--muted); font-size: 14px; max-width: 520px; }
.complaints-page .internal-content { background: var(--white); padding-top: 50px; }
.complaints-page .contact-layout { display: block; max-width: 850px; }
.complaints-page .form-panel { border: 1px solid rgba(37,29,25,.15); box-shadow: none; }
.complaints-page .form-panel .eyebrow { color: var(--ink); }
.complaints-page .contact-option:hover strong { color: var(--ink); }
.complaints-page .button { background: var(--burgundy); border-color: var(--burgundy); }
.complaints-page .button:hover { background: var(--dark-red); border-color: var(--dark-red); }

.privacy-panel { margin: auto; max-width: 850px; }
.privacy-panel a { color: var(--burgundy); font-weight: 600; text-decoration: underline; text-underline-offset: 3px; }
.privacy-back { display: inline-block; font-size: 11px; font-weight: 700; letter-spacing: .08em; margin-top: 38px; text-transform: uppercase; }

@media (max-width: 900px) {
  .complaints-page .internal-hero { padding: 45px 20px 38px; }
  .complaints-page .internal-content { padding-top: 30px; }
}

.jobs-values { display: grid; gap: 12px; margin-top: 38px; }
.jobs-values span { border-left: 2px solid var(--gold); font-family: var(--serif); font-size: 18px; padding: 7px 0 7px 16px; }

@media (max-width: 900px) {
  .internal-hero { padding: 75px 20px 80px; }
  .internal-content { padding: 70px 20px 90px; }
  .contact-layout, .jobs-layout { display: block; }
  .form-panel { margin-top: 55px; }
  .form-grid { display: block; }
  .field { margin-bottom: 22px; }
  .form-actions { align-items: flex-start; flex-direction: column; }
}